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Shipping & Returns

Product shipping/pick-up
You can get your order:
1. By Courier - Only for Greece
2. Sent with Hellenic  Post
3. Portage service
4. Local pick-up from our store
 
Shipping cost
Shipping costs depend from the weight and size of ordered products and you can see it in the 3rd step of submission of your order.
 
Lost, misdelivered items.
The customer is responsible for entering correct shipping and billing information during registration or checkout. The store cannot be held responsible for misdelivered or not received items if the customer's address is not filled out correctly.
 
Product returns and refunds
Returns of products which have been sold via online Shop are possible only in the cases below: 
• In case you didn’t get the product you ordered. You can return the product (or products) in five (5) days after you get it. 
The product returned should be in excellent condition, not used and never opened and include the initial content. 
In this case the shipping cost charge eshop.avr.gr
The customer has the right to requested  full refund of his money, which will last  ten (10) business days maximum.